How do I use the map?
At home: To move around the map simply hold your finger on the map and move it in the direction you wish to go. You can zoom in and out with two fingers as you would in other apps.
In the zone/area: Ensure your GPS is switched on. The app will then connect to where you are and a blue person marker will appear on the map which shows you where you are - you may need to move the map to find yourself (as above).
How do I collect the augmented reality film set items?
You will need to visit the locations to unlock the items.
Use the map to navigate your way around the area. When you reach a location, the location icon and base will lighten and change colour, tap on the icon and you’ll be taken to the location page. On this page, underneath the photo, there is a blue rectangle with 3 icons: 360 camera, a box and film ticket/play button. Simply click on the box and follow the on screen instructions to find the item.
An item is out of reach or not in a safe space, how can I collect it?
We’ve build an auto-collect feature so if you can’t access the item safely please press auto-collect item at the top right hand corner of the screen and it will automatically collect it for you and add to your items. Please remember, use of the app is at your own risk and by using the app you are agreeing to our Terms which can be found in the About section and when you first open the app.
How do I use the augmented reality set builder?
You can access this through the home page and via the symbol of an AR camera at the bottom of the map and location pages. Simply press on this and follow the on screen instructions.
The instructions will appear each time you open the set builder. If you no longer need them simply click on the X by the instructions and it will close them.
How do I unlock video content?
You will need to visit the locations to unlock the videos.
Use the map to navigate your way around the area. When you reach a location, the location icon and base will lighten and change colour, tap on the icon and you’ll be taken to the location page. On this page, underneath the photo, there is a blue rectangle with 3 icons: 360 camera, a box and film ticket/play button. Simply click on the film ticket/play button to unlock the film.
Are the videos stored on my device?
No the videos are not stored on your device so won’t take up any unnecessary space.
Do I have to watch the videos at the location?
You do not have to watch the videos at the location. Once you’ve unlocked the videos they will remain unlocked in your watch list for you to view whenever you wish.
There’s no sound on the videos
Please ensure your phone is not on silent as this may prevent sound being played.
Do I need wifi for the app to work?
You will need internet access for the app to work both at home and on location.
Why do some locations not have 360 photos or film set items?
Some locations are on private property so you are not able to access to the location. We have provided information about these locations (which you can access anywhere) so you can find out about the programmes and exciting work being created.
We do not encourage or endorse going to locations on private property and therefore do not provide additional content that can be discovered at these locations.